In-network with health insurance.
Articles
May 29, 2025

What To Say (and Not To Say) To Someone Who Has PTSD

Learn how to support individuals with PTSD and Complex PTSD sensitively. Discover what to say, what not to say, and how cognitive processing therapy aids in treatment.

What To Say (and Not To Say) To Someone Who Has PTSD

Post-Traumatic Stress Disorder, commonly known as PTSD, is a mental health condition that can occur after experiencing or witnessing a traumatic event. It is important to understand that PTSD affects individuals differently and can have a significant impact on their daily lives. Complex PTSD is a form of PTSD that stems from chronic or prolonged exposure to trauma in interpersonal contexts, such as domestic violence or childhood abuse.

When interacting with someone who has PTSD or Complex PTSD, it is crucial to approach the situation with sensitivity and empathy. These individuals may have experienced unimaginable pain and distress, and it is important to create a safe and supportive environment for them.

The Importance Of Sensitivity And Empathy

Sensitivity and empathy are key components in supporting someone with PTSD. It is essential to remember that their experiences are valid and should be treated with the utmost respect. Avoid making assumptions or judgments about their condition, as this can further exacerbate their symptoms.

Listening attentively and validating their feelings can make a world of difference. Allow them to express their emotions without interruption or judgment. Acknowledge their pain and let them know that you are there for them. By showing empathy, you can create a sense of trust and understanding, which is crucial for their healing process.

What Not To Say To Someone With PTSD

There are certain phrases or statements that should be avoided when communicating with someone who has PTSD. These words can trigger negative emotions and may cause further distress. Some of the things not to say include:

"Just get over it" or "move on" - These dismissive statements undermine the severity of their trauma and can make them feel invalidated.

"It could have been worse" - Minimizing their experience can cause them to feel unheard and unsupported.

"I know how you feel" - Even if you have experienced a traumatic event, it is important to understand that everyone's experience is unique. Avoid assuming that you know exactly how they feel.

What Not To Do To Someone With Complex PTSD

In addition to avoiding certain phrases, there are also actions that should be avoided when interacting with someone who has Complex PTSD. These actions can trigger distressing memories and worsen their symptoms. Some things not to do include:

  • Invading their personal space - Individuals with Complex PTSD may have a heightened sensitivity to touch or certain stimuli. Respect their boundaries and give them space when needed.
  • Pressuring them to share details of their trauma - Sharing traumatic experiences is a deeply personal decision. Pushing someone to disclose information before they are ready can retraumatize them.
  • Ignoring their triggers - Triggers are stimuli that remind individuals of their trauma and can cause intense emotional and physical reactions. Pay attention to their triggers and avoid exposing them to situations that may trigger distress.

Helpful Ways To Support Someone With PTSD

While it is important to avoid certain mistakes, there are also proactive steps you can take to support someone with PTSD. Here are some helpful ways to provide support:

  • Educate yourself about PTSD - Understanding the symptoms, triggers, and treatment options for PTSD can help you empathize with and better support the individual.
  • Be patient and understanding - Recovery from PTSD takes time and varies from person to person. Be patient with their progress and offer support along their healing journey.
  • Encourage professional help - PTSD can be a complex condition to navigate, and professional help is often necessary. Encourage the individual to seek therapy or counseling to aid their recovery.

Educating Yourself And Others About PTSD

One of the most powerful ways to support someone with PTSD is by educating yourself and others about the condition. By increasing awareness, you can help reduce the stigma surrounding mental health and create a more compassionate and understanding society.

Share information about PTSD with friends, family, and colleagues. Discuss the importance of sensitivity and empathy when interacting with individuals who have experienced trauma. By spreading knowledge, you can contribute to a more supportive and inclusive environment.

Seeking Professional Help And Resources

While offering support is crucial, it is important to recognize that you may not have all the answers. Encourage the individual to seek professional help and connect them with appropriate resources. Therapy, support groups, and helplines can provide valuable assistance and guidance.

Remember, you are not alone in this journey of supporting someone with PTSD. Reach out to mental health professionals for advice and support in understanding and navigating the challenges of PTSD.

What Treatment Is Best To Recommend For PTSD Healing?

Cognitive Processing Therapy (CPT) is one of the evidence-based therapies commonly used to treat PTSD. This therapy focuses on helping individuals identify and explore distressing thoughts and beliefs related to their trauma. By addressing these cognitive distortions, CPT aims to reduce symptoms and improve overall well-being.

CPT typically involves weekly sessions with a trained therapist and may include various techniques such as cognitive restructuring and written assignments. This therapy can help individuals develop healthier thinking patterns and regain a sense of control over their lives.

How to Create a Safe and Supportive Environment

Creating a safe and supportive environment is crucial when interacting with someone with PTSD. Here are some tips to help you create such an environment:

  • Practice active listening - Give your full attention when they are speaking and avoid interrupting. Show genuine interest and empathy.
  • Avoid judgment and criticism - Remember that everyone copes with trauma differently. Be non-judgmental and refrain from offering unsolicited advice.
  • Offer reassurance and validation - Let them know that their feelings are valid and that you believe in their strength and resilience.

If you or a loved one are grappling with any effects of PTSD, know that compassion and understanding await you at Nema. Schedule a free consultation to explore evidence-based therapy for recovery. Click here to schedule a free intro call.

โ€

Nema team
Clinically Reviewed by
Amy Waszak, LMFT