Answers to the questions we hear most frequently. Don’t see what you’re looking for? Contact us at care@nemahealth.com.
A lot of patients request EMDR because it's widely known and often mentioned in popular media. While EMDR is popular, it is not first-line in most practice guidelines and has less evidence than other therapies.Â
‍
At Nema, all of our therapists are trauma specialists cross-trained in CPT, PE, and EMDR. We always start with CPT first because it doesn’t require re-exposure like PE or EMDR, and it has data to show that symptom improvements last for 5-10 years or longer.Â
Yes, we do. From current research, C-PTSD is a variant of PTSD that includes personality changes, attention issues, and struggles such as substance use or self-harm due to prolonged interpersonal trauma. Our program supports patients through grounding, DBT skills, case management, meds, peer support and 1:1 trauma therapy.Â
CPT can work particularly well for C-PTSD because it focuses on processing the impact of trauma across life domains, including safety, trust, self-esteem and intimate relationships.
Trauma occurs when you experience or witness something life-threatening or overwhelming that exceeds your ability to cope. Common traumas include domestic violence, sexual assault, physical violence, medical trauma, childhood abuse, car accidents, natural disasters, war and combat, pregnancy loss, and gun violence.
These experiences can lead to PTSD, C-PTSD, acute stress disorder, adjustment disorder, and other trauma and stress-related disorders. If you've been through something difficult and are struggling, we're here to help—schedule a free information call to learn more.
Not sure if that sounds like you? Common symptoms our patients report include:
• Intrusive thoughts & flashbacks: Flashbacks, nightmares, and unwanted thoughts or emotions that surface without warning, including strong reactions to reminders of the trauma.
• Avoidance: Steering clear of people, places, or thoughts that are reminders of what happened.
• Hyperarousal: Persistent tension, feeling on edge, irritability, sleep disturbances, or difficulty concentrating.
• Negative changes in mood: Hopelessness, disinterest in life, feeling disconnected from yourself or distant from loved ones.
Nema's treatment is built around Cognitive Processing Therapy (CPT), a first-line treatment for PTSD with a large randomized evidence base. Unlike some other trauma therapies, CPT doesn't require you to relive or recount every detail of what happened — instead, it helps you identify and work through the beliefs trauma left behind, like guilt, self-blame, and fear. Research shows symptom improvements from CPT last 5–10 years or longer.
Here's what to expect:
CPT works by helping you examine the beliefs trauma left behind — the guilt, the self-blame, the fear—rather than requiring you to relive every detail of what happened. It's designed to be both effective and sustainable, so you can heal at a pace that feels safe and supported.
We hear this a lot—and it's a fair question. CPT is specifically designed to be a structured, time-limited treatment, and that's actually part of what makes it so effective. 93% of patients who complete Nema's program no longer meet the criteria for a PTSD diagnosis. The research shows that more sessions don't necessarily mean better outcomes—in fact, a focused, structured approach tends to produce more lasting results than open-ended therapy.
That said, Nema support doesn't stop at 12 sessions. After completing intensive treatment, patients can transition into our third phase of care — Rise. Rise is Nema's ongoing care program, which provides continued peer support, skills-based groups, and one-on-one check-ins for up to 10 months. It's designed to help you build on the progress you've made and support your long-term recovery.
While Nema’s first two phases of care focus on diagnosis and symptom alleviation, our third phase is for Ongoing Care, also known as Rise. Rise’s goal is to support your recovery by building skills and connections for you to thrive. As you near the end of Phase 2: Intensive Care, your therapist and peer navigator will work with you to build a Rise Care Plan built off of your personal goals and preferences. As you transition from Intensive Care to Rise, you will have access to 1:1 sessions, peer support groups, skills-based groups and more. Throughout Rise, we build in 1:1 check-ins to ensure you are getting the most of this program.Â
Nema is a fully virtual program, so all sessions are conducted online. This also means you can access care from the comfort of your home, wherever you are in the states we serve.
Yes. Your Nema treatment includes an option for medication management if necessary. Our psychiatrists provide medication evaluation and management as part of your integrated treatment plan, not as a standalone service.
PTSD responds best to therapy, but medication can be helpful for managing co-occurring symptoms like depression, anxiety, or sleep challenges. Your psychiatrist and therapist work together to determine whether medication would support your recovery and ensure everything is coordinated as part of your care plan.
You and your therapist will work together to build a schedule that fits your needs and availability. Part of what makes Nema effective is the concentrated, intensive delivery of evidence-based treatment — but we understand that life isn't always predictable, and we're flexible when weekly schedules need to shift.
Our primary focus is trauma treatment. After completing treatment, we offer up to 10 months of continued support to help you transition from active treatment into long-term recovery. This third phase of Nema, called “Rise” is designed to empower you with tools, confidence, and stability as you move forward.
If you're looking specifically for ongoing weekly talk therapy focused on general life stressors rather than trauma treatment, we’re happy to help connect you with an outpatient talk therapist toward the end of Phase 2: Intensive Care to ensure you have the right long-term support in place.
Because trauma affects each person differently — even when two people experience the same event — our treatment is highly individualized. Each person goes through their own program, though partners can go through treatment at the same time if both are seeking care.
We also offer support system sessions for loved ones who want to understand your treatment and learn how to best show up for you. Many partners come to Nema after seeing the progress their loved one has made and wanting to be more equipped to help.
Not at this time — Nema currently treats adults 18 and older. If you're looking for care for a younger patient, we're happy to help point you toward appropriate resources.
The first step is a free information call with our Admissions team — we'll get to know you, answer your questions, and talk through whether Nema might be a good fit. If it is, we'll verify your insurance benefits and walk you through any costs before scheduling you for the first phase of treatment: a Clinical Evaluation with a Nema therapist.
During the Clinical Evaluation, you’ll discuss your symptoms and how they are affecting you. We will ask about things like the traumatic experience, your medical and family history, and medication use. If necessary, we may collaborate with you to create a safety plan (a brief intervention to help cope with self-harm and suicidal thoughts).
Your therapist will assess your needs, provide a diagnosis, and recommend a personalized treatment plan. If Nema is the right fit for you, we'll proceed with scheduling your first treatment session. As a reminder, patients meet multiple times a week with a therapist as part of our intensive treatment model. The frequency of treatment will depend on your availability, your clinician's recommendation, and your clinician's availability.
It typically takes less than a week to get you started in treatment. Most patients startIf Nema is a fit for your needs, we aim to get your treatment started right away so that you can begin feeling better as soon as possible! In some cases, after the Clinical Evaluation we’ll need to talk to another one of your providers (e.g., primary care doctor, therapy, psychiatrist) before starting Nema. To do so, we’ll ask that you sign a Release of Information form so that we can coordinate your care. After we’ve connected with your external provider, we’ll begin scheduling your ongoing sessions with your Nema therapist.
At Nema, we treat PTSD and a range of trauma and stress-related disorders using evidence-based therapies, starting with Cognitive Processing Therapy (CPT). Your therapist will assess your needs, provide a diagnosis, and recommend a personalized treatment plan. If together we determine that Nema isn't the right fit for your needs, we won't leave you without a path forward. Within 72 hours, we'll provide three referrals for other treatment options, and we do our best to find providers that are in-network with your insurance and match your preferences for things like virtual vs. in-person care.
Your out-of-pocket cost depends on your specific insurance plan and may include:
Nema has negotiated special arrangements with the insurance plans we accept to reduce the number of copays that you may pay, so copays are not necessarily required with every appointment you may have. These arrangements vary by insurance plan.Â
We review benefits in advance and aim to provide clear cost estimates before you begin care, so you understand your financial responsibility upfront.Â
Yes. If Nema isn't in-network with your plan, you may still be able to use out-of-network benefits or pay privately through our self-pay option. We can help explain your options and provide documentation for reimbursement (such as a superbill) if your plan allows it. Please note that we don't offer sliding scale pricing or payment plans at this time.
*2 Peer Mentor Sessions are included free of charge (1 during intensive care and 1 at the beginning of Rise); any additional Peer Mentor Sessions are $50/session.
If you have an HSA, FSA, or HRA, you can typically use those funds for online therapy — we recommend checking with your account manager to confirm your plan covers it.
Check coverage using our one-step screener here. We are actively continuing to add new insurance partners. Please check back for updates on our expansion.
For in-network patients, we work with your insurance company to ensure coverage. If Nema is considered out-of-network, patients can self-pay and we are able to provide a superbill for reimbursement through your out-of-network benefits.
We also work with select worker’s comp and Office of Victim Services programs—and offer a cash pay option, too.
Some, but not all, insurance plans require an authorization before starting care with Nema. These are typically for administrative purposes only. If authorization is required, Nema handles the process for you. Our admissions team will guide you through any plan-specific requirements so your care is not delayed unnecessarily.
There are no upfront costs or long-term contracts that are routinely required from Nema. Your insurance plan may require you to pay coinsurance (a percentage of the program cost) or a deductible depending on the plan you have chosen. Nema will inform you of these costs and assist you with payment. Any expected financial responsibility is discussed before care begins.
When you are billed depends on whether you use insurance or pay out of pocket. For patients using insurance, you may receive a bill about a month after the service date due to insurance plan processing time. If you are paying out of pocket, charges are usually billed about a day after the appointment occurs.Â
Insurance benefits can be hard to interpret. If you have questions about:
Our admissions team is available to walk you through your benefits and help you make an informed decision. They can verify insurance and explain your benefits on a live call. You can book an info call here.
Yes, we have extensive experience caring for work-related injury survivors. We are able to coordinate with worker’s compensation teams, including third-party administrators and other stakeholders in your care. Please book an info call today to learn more.
It depends on your situation. If you've been in an accident and received a cash settlement, you're welcome to use those funds for therapy—you'd simply be treated as a self-pay patient.
If your case is still active, coverage may be available through your medical insurance, which can sometimes work directly with the at-fault driver's auto insurance to recover costs. The best first step is to contact us directly so we can help figure out what options are available to you.