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Answers to the questions we hear most frequently. Don’t see what you’re looking for? Contact us at

Nema's care model

What kind of treatments does Nema provide?

We help people recover from trauma using the highest quality treatments for PTSD. Currently, we offer cognitive processing therapy (CPT), which is one of the most reputable and well-studied PTSD treatments. In fact, approximately 90% of people respond to CPT, which works for many kinds of trauma, including sexual assault, combat, and childhood abuse. 

Who is eligible to sign up?

Nema is available to adults ages 18 years and older. We currently serve patients in Connecticut, New Jersey, and New York — and are working to add more states soon.

How often will I meet with my Nema therapist?

During intensive treatment, you’ll meet with your therapist 3-5 times per week. This is because CPT, the gold-standard treatment for PTSD that Nema uses, is most effective when delivered multiple times per week, as featured on This American Life by NPR. Patients generally complete intensive treatment within 3-4 weeks. After this, you’ll meet with your therapist monthly for up to a year in order to make sure you’re still effectively managing your symptoms.

Do you have physical locations?

Nema’s services are all delivered virtually, by video visits and through our online patient portal. This allows us to bring the care right to you, from the privacy of your own home. 

Can I still use Nema if I already have a therapist?

Yes. During intensive treatment (~4 weeks), people generally pause with their existing therapist, or address non-trauma issues with their existing therapist while we work together on the PTSD. If you would like us to communicate with your existing therapist, our care team will provide progress updates and a summary of your treatment.

What are the backgrounds of Nema's therapists?

All of Nema’s therapists are licensed mental health professionals who hold a master’s degree or higher. They are specialty trained in trauma and PTSD and receive regular ongoing training from Nema’s clinical leadership, including with the co-inventor of CPT, to ensure we’re providing the best possible care. 

Does Nema offer psychiatry services and medication support?

Yes, Nema has a team of psychiatrists that provide short-term courses of medication management while you are in care with us. If you wish to pursue medication for your behavioral health condition, the first step is to request a Physician Evaluation session. During this evaluation, your provider will discuss your diagnosis and the recommended treatment options, which may include medication support. If medication is indicated, your provider will give you information about risks and benefits, possible side effects, and typical time to effectiveness. After helping place you on an optimized medication regimen, we will help you identify a long-term prescriber for ongoing medication management. At this time, Nema does not offer medication support without also engaging in our therapy services.


Does Nema accept insurance?

Yes! We accept several major insurance plans including UnitedHealthcare, Optum, Horizon Blue Cross Blue Shield of New Jersey (BCBSNJ), Oxford, and ConnectiCare. We are happy to check whether Nema is covered as an in-network benefit under your insurance. If Nema is considered out-of-network, we can provide you with a superbill detailing the services you received for potential reimbursement from your health plan. Nema is actively continuing to add new insurance plan partners — please check back here for updates on our expansion.

How much does Nema cost if my insurance is not accepted?

Nema charges the following per session for individuals paying full rates without insurance (out-of-pocket):

  • Intake Session (75 min): $400
  • Therapy Session (50 min): $275*
  • Peer Mentor Session (30 min): $50*
  • Support System Session (30 min): $125
  • Peer Group Session (50 min): $25
  • Medication Evaluation (60 min): $300
  • Medication Management Session (25 min): $175

*Peer Mentor Sessions are included free of charge during intensive therapy services and are $50 per session thereafter.

If you need financial assistance and/or are unable to pay the above rates, please contact us at to discuss our sliding scale and payment plans. 

Does Nema offer a sliding scale or payment assistance?

Yes! Nema is committed to making sure our expert services are accessible to all trauma survivors. If you would like to learn more about our sliding scale and payment plan options, please contact us at or call (203)-208-8228 to speak with a member of our team.

Can I use my HSA/FSA/HRA funds to pay for Nema?

Yes, you can typically use funds from an HSA (health savings account), FSA (flexible spending account), or HRA (health reimbursement arrangement) to pay for online therapy. In order to use funds from these accounts, the services need to be deemed medically necessary for your physical or mental health. If you have an HSA/FSA/HRA, we suggest contacting the manager or bank that oversees your program to find out whether your plan covers the cost of online therapy.

Who can I reach out to with more questions?

Call us at (203)-208-8228 to speak with a member of our team. We’re here to help!

Trauma and PTSD

What is trauma?

If you have come here because you have experienced trauma, you are not alone. American society is unfortunately afflicted by trauma, which is defined as an exposure to actual or threatened death, serious injury, and/or sexual violation.  There are several ways you can experience a trauma: the event can happen to you directly; you can witness the event in person; you can learn that a relative or close friend was exposed to a trauma; and/or you can have first hand repeated or extreme exposure to aversive details of the event (e.g., first responders, EMTs). A staggering 83% of U.S. adults have been exposed to a traumatic event.

How do people develop PTSD?

After a trauma, the majority of survivors recover on their own. However, some survivors will go on to develop symptoms of PTSD, such as flashbacks, nightmares, avoidance of people or places that trigger intrusive memories, or self-blame related to the event. 

Isn’t PTSD only common among veterans?

Many people think of PTSD as an illness of war veterans, but PTSD is common in many populations. Traumas such as sexual assault and domestic violence are actually more likely to cause PTSD than combat exposure. Women are also two times more likely to suffer from PTSD compared to men.